About PhonePe PhonePe is one of India’s leading digital payment platforms, enabling seamless money transfers with just a mobile number. Our mission is to make digital transactions easy, secure, and widely accepted. Job Title: Operations Associate, VKYC 📝 Job Type: Full-Time Roles & Responsibilities: ✔️ Handle customer verification through video calling 📹✔️ Ensure customer-first approach & maintain integrity 🤝✔️ Follow process guidelines & compliance rules ✅✔️ Meet hourly & daily productivity goals 📊✔️ Recommend and implement process improvements 🔄✔️ Collaborate with internal teams for issue resolution 📞 Required Skills & Qualifications: 🎯 Excellent written & verbal communication skills🎯 Strong customer orientation & problem-solving ability🎯 Active listening & objection-handling skills 🎧🎯 Ability to multitask, prioritize & manage time effectively🎯 Proficiency in English & Hindi is mandatory 🇮🇳🎯 Graduation (10+2+3) is mandatory🎯 0 – 1 year experience in customer-facing roles🎯 Knowledge of South Indian languages (spoken & written) preferred How to Apply for PhonePe Off-Campus Drive? Apply now before the deadline! 🔗 Apply Link