Amazon is conducting a Campus Drive 2025 to hire Customer Service Associates across India. This is a great opportunity for freshers and experienced candidates to work in a Work From Home (WFH) model or at Amazon Development Centers.
📌 Job Details
- Company: Amazon
- Role: Customer Service Associate
- Job Type: Full-time / Seasonal
- Location: Work From Home (Multiple Locations) & Amazon Development Centers (Pune & others)
- Experience Required: Freshers & Experienced candidates
- Salary/CTC: Best in Industry
📝 Job Description
As a Customer Service Associate at Amazon, you will be the first point of contact for customers, handling queries via phone, chat, or email. You will be responsible for:
- Assisting customers with orders, payments, and product queries.
- Troubleshooting issues and providing effective solutions.
- Ensuring excellent customer satisfaction with friendly and professional support.
- Using Amazon tools to research, resolve, and communicate solutions clearly.
✅ Eligibility Criteria
- Minimum age: 18 years
- Educational Qualification: Open to all graduates (Freshers can apply)
- Strong communication skills in English (verbal & written)
- Basic computer knowledge and ability to handle multiple tasks
- Availability to work in rotational shifts (day, night, weekends, and holidays)
- Dedicated home workspace with high-speed internet (100 Mbps download, 10 Mbps upload via LAN connection)
- Open to Indian nationals only
🎯 Skills Required
- Customer-focused approach with problem-solving attitude
- Good communication and listening skills
- Ability to adapt to new tools and processes quickly
- Attention to detail in a fast-paced environment
🌟 Benefits at Amazon
- Work From Home option with complete equipment provided
- Medical insurance & pension plan
- Internet allowance
- Retail discounts & lifestyle benefits through Amazon Extras program
- Expert training and continuous learning opportunities
📅 Walk-in Recruitment Drive 2025
- Dates: Thursday, August 21st & Friday, August 22nd, 2025
- Time: 9:00 AM – 12:00 PM
- Venue:
Amazon Development Center PNQ10 B-2,
Nagar Road, Somnath Nagar,
Wadgaon Sheri, Pune – 411014
Documents to Bring:
- Updated Resume
- Government-issued ID Proof
- Passport size photograph
