🏢 About BrowserStack
BrowserStack powers over 2 million tests every day for 50,000+ customers including brands like NVIDIA, Tesco, Shell, Wells Fargo, and more. With 19 global data centers, BrowserStack provides developers with the tools they need to test websites and mobile apps across millions of device-browser combinations—ensuring quality at scale.
🧑💻 Role: Automation Support Engineer
Location: Mumbai, India
Experience: Fresher – 1 Year
Employment Type: Full-time
Batch: Open to any graduation year
📌 Key Responsibilities:
- Provide 24/7 technical support to BrowserStack customers across email, chat, and phone, ensuring prompt issue resolution.
- Assist customers with automation product integrations (Selenium, Appium, Cypress, etc.).
- Troubleshoot user frameworks and support queries via scheduled calls and live sessions.
- Respond to technical forums with clear, concise solutions.
- Work closely with product and engineering teams to escalate and resolve issues quickly.
- Document and contribute to internal and public-facing knowledge bases.
🎓 Eligibility & Skills Required:
- Bachelor’s or Master’s degree in Computer Science, IT, or related fields.
- 0–1 year of experience in Technical Support or QA Automation roles.
- Excellent English communication (spoken and written).
- Understanding of functional and automation testing tools such as Selenium, Cypress, Playwright, Appium.
- Basic knowledge of at least one programming language – Java, Python, Node.js, or Ruby.
- Strong interpersonal and problem-solving skills.
✅ Why Join BrowserStack?
- Global impact with top-tier enterprise clients
- Work with modern tech stacks and tools
- Collaborative, fast-paced team environment
- Personal and professional growth opportunities
📝 How to Apply?
All eligible and interested candidates can apply before the deadline using the link below:
