About Infiniti Software Solutions
Infiniti Software Solutions is renowned for creating world-class travel technology products and services. From launching India’s first retail travel portal Ghumo.com to pioneering web-based business travel solutions like Atyourprice.net, the company serves over 200 corporate clients across India and 20 global airlines. Infiniti Software Solutions operates from four major locations in India, employing over 250 talented professionals dedicated to innovation and customer satisfaction.
Job Profile: Product Support Trainee
- Work Location: Chennai (On-site)
- CTC: Best in Industry
- Experience Required: 0 to 1 year
- Degree Required: Any degree (Arts, Science, or other backgrounds)
Role & Responsibilities
- Provide first-level support to customers by troubleshooting product-related issues through chat, email, and calls.
- Serve as the initial point of contact for all product queries.
- Collaborate with internal technical teams to ensure timely resolution of issues.
- Maintain accurate documentation and update knowledge bases.
- Ensure excellent customer satisfaction and quick problem resolution.
Who Should Apply?
- Fresh graduates or candidates with less than one year of experience.
- Graduates from Arts, Science, or any non-technical background (no programming needed).
- Individuals with excellent communication skills, logical thinking, and a strong desire to learn.
- Candidates willing to work in a night-shift environment.
- People-oriented problem solvers who enjoy supporting customers.
- Basic technical understanding is beneficial but not mandatory.
Why Join Infiniti Software Solutions?
- Work in an Amazing Workplaces® Certified company.
- Gain valuable experience in product support and customer service.
- Be part of a growing team focused on innovation and technology.
- Enjoy competitive compensation and career growth opportunities.
Apply today to kickstart your career in tech support with Infiniti Software Solutions!
