About PhonePe
PhonePe is one of India’s leading digital payment platforms, enabling seamless money transfers with just a mobile number. Our mission is to make digital transactions easy, secure, and widely accepted.
Job Title: Operations Associate, VKYC
📝 Job Type: Full-Time
Roles & Responsibilities:
✔️ Handle customer verification through video calling 📹
✔️ Ensure customer-first approach & maintain integrity 🤝
✔️ Follow process guidelines & compliance rules ✅
✔️ Meet hourly & daily productivity goals 📊
✔️ Recommend and implement process improvements 🔄
✔️ Collaborate with internal teams for issue resolution 📞
Required Skills & Qualifications:
🎯 Excellent written & verbal communication skills
🎯 Strong customer orientation & problem-solving ability
🎯 Active listening & objection-handling skills 🎧
🎯 Ability to multitask, prioritize & manage time effectively
🎯 Proficiency in English & Hindi is mandatory 🇮🇳
🎯 Graduation (10+2+3) is mandatory
🎯 0 – 1 year experience in customer-facing roles
🎯 Knowledge of South Indian languages (spoken & written) preferred
How to Apply for PhonePe Off-Campus Drive?
Apply now before the deadline!
