About PhonePe:
PhonePe is a leading mobile payment application that revolutionizes how people transfer money and make payments. By focusing on simplicity, safety, and universal acceptance, PhonePe aims to eliminate the need for carrying cash or cards, empowering users with a seamless digital payment experience.
Job Details
- Position: Customer Experience Specialist
- Job Type: Full-Time
- Location: Bengaluru, India
- Experience: Fresher to 2 years
Role and Responsibilities
- Prioritize customer-first interactions and act with integrity.
- Address basic account and transaction-related inquiries for PhonePe users.
- Handle customer interactions across phone and data communication channels.
- Follow defined guidelines to resolve issues efficiently.
- Build trust and rapport with customers through professional communication.
Eligibility Criteria
- Education: Graduation (10+2+3) is mandatory.
- Experience: 0–2 years in a customer-facing role.
- Skills Required:
- Excellent written and verbal communication skills.
- Active listening and objection-handling abilities.
- Quick learner with strong adaptability.
Benefits of Joining PhonePe
- Work in a dynamic and supportive environment.
- Gain valuable experience in customer relationship management.
- Opportunity to work with one of India’s leading digital payment platforms.
How to Apply?
Interested and eligible candidates can apply using the official link provided below. Don’t miss the opportunity to join PhonePe and make a difference in the digital payments ecosystem.
