About SBI Card
Launched in October 1998 as a joint venture between State Bank of India and GE Capital, SBI Cards and Payment Services Limited is one of India’s leading credit card issuers. Headquartered in Gurugram, Haryana, SBI Card offers a range of credit products and services, providing innovative solutions and ensuring top-tier customer service.
Job Role – Associate
Job Type: Full-Time
Location: Gurugram, India
Experience: Entry Level
Eligibility: Graduate in any discipline from a recognized university or institute
Job Overview
The Associate role focuses on fraud prevention, detection, monitoring, and compliance to safeguard customers while ensuring regulatory adherence. You will analyze transactions, make fraud-related decisions, and collaborate with teams to improve fraud detection systems without compromising customer experience.
Roles & Responsibilities
- Analyze applications and transactions to identify suspicious patterns and prevent fraud.
- Approve or decline applications, and block/unblock cards based on investigation results.
- Communicate with customers to understand activity patterns and ensure safe usage.
- Share observed fraud patterns with analytics and management teams for early prevention.
- Adhere to regulatory compliance for KYC and transaction monitoring.
- Raise fraud awareness among customers to protect them from potential risks.
Required Skills & Qualifications
- Graduate degree from a recognized university in any discipline.
- Strong judgment and decision-making skills for fraud risk cases.
- Understanding of KYC regulations and compliance processes.
- Ability to follow SOPs and customer contact policies.
Why Join SBI Card?
- Opportunity to work in India’s leading credit card company.
- Gain expertise in fraud prevention and compliance.
- Exposure to analytics-driven fraud detection methods.
Application Process
Eligible and interested candidates can apply online through the official SBI Card careers page before the deadline.
